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  Reasonable Usage Policy

The Reasonable Use Policies (RUP) are designed to ensure that all end-users experience fair and equal access to the benefits of a satellite delivered broadband Internet service. The RUPs prevent the network from being congested by a handful of heavy use end-users.

Residential end-users that maintain an average daily usage of up to approximately 17 megabytes per day should not notice any throughput limitation. However, end-users that continually download large files, such as complete operating systems (i.e. Linux), will experience bandwidth throttling.

The RUPs operate using the end-user’s last 30 days of downloaded megabytes. This is calculated every hour and adjusted accordingly. The RUP software calculates the sum total of all of the megabytes that an end-user downloads in the last 30 days.

For the Residential RUP, if the total number of megabytes downloaded in the last 30 days is over 500, then that end-user’s throughput is reduced so that the maximum bandwidth that they can reach is 300 kbps. If the total exceeds 1,000 megabytes, then the maximum bandwidth that they can reach is 200 kbps. If the total exceeds 1,500 megabytes, then their maximum bandwidth will be reduced to 100 kbps and if they exceed 2,500 megabytes of downloads, their maximum bandwidth will be reduced to no more then 64 kbps.

If the reduction in bandwidth is due to one large file download and the end-user averages no more then 17 megabytes per day normally, then the end-user’s bandwidth will increase once the date of the large file download reaches beyond 30 days in age.

If the end-user periodically downloads large files, then their maximum bandwidth may fluctuate as the large downloads occur and as the dates of these downloads reach beyond 30 days in age.

Business downloads are included in the chart below and are also based on 30 days.

       
 
Reasonable Usage Policies ForSatellite Highspeed Broadband Service
 

 

   
  Residential Gold Plus Plan Business Platinum Plus Plan Business Diamond Plus Plan
 

0 to 500 MB Approximate speed 400Kbps

500 to 1000 MB Speed Slowed to 300Kbps

1000 to 1500 MB Speed Slowed to 200Kbps

1500 to 2500 MB Speed Slowed to 100Kbps

2500 + MB Speed Slowed to 64Kbps

0 to 1,000 MB Approximate Speed 400 kbps

1000 to 2000 MB Slowed to 300 kbps

2000 to 3000 MB Slowed to200 kbps

3000 to 5000 MB Slowed to 100 kbps

5000 + MB Slowed to 64 kbps

0 to 1000 MB Approximate Speed 800 kbps

1000 to 2000 MB Slowed to 600 kbps

2000 to 3000 MB Slowed to 400 kbps

3000 to 5000 MB Slowed to 200 kbps

5000 + MB Slowed to 64 kbps

       
       
       
       
       
       
       
       
       

 

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